Privacy Policy

The Commodity Futures Trading Commission approved regulations that impose various requirements on financial institutions’ treatment of customer information. The regulations require that financial institutions develop privacy policies and disclose these policies to its customers.

Interbank FX ("Interbank") considers your privacy one of our utmost concerns. This Privacy Notice outlines our current policies and practices regarding how information about individual customers is collected and used. We will send existing customers an updated Privacy Notice on an annual basis.

In order to provide you with individualized service, Interbank collects information about you from your account application and other forms that you may deliver to us. This information included name, address, nationality, employment information, and financial and investment qualifications. Interbank also collects information about your transactions with Interbank and its affiliates. We use this information to open an account for you, process your requests and transactions and to provide you with additional information about our products and services. In order to service your account, effect your transactions and mail correspondence to you, we provide your personal information to other independent firms that specialize in providing these services. These include our off-exchange retail foreign currency market counter parties and our printing and mailing vendors. We require these other independent firms to protect the confidentiality of your information and to use the information only for the purpose for which the disclosure is made. We do not disclose any nonpublic personal information about our customers to other independent firms, organizations or individuals except in furtherance of our business relationship with you, or as otherwise permitted or required by law.

If you decide at some point to close your Interbank account, we will continue to adhere to the privacy policies and practices described in this notice.

We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products or services to you. We maintain physical, electronic and procedural safeguards that comply with federal standards to guard your personal information.

If you have any questions or concerns regarding the privacy of your information at Interbank, please contact us at 1-866-468-3739, Monday through Friday, between the hours of 8 a.m. and 5 p.m. Mountain Standard Time.



Contact Us
If you have additional questions regarding IBFX, please feel free to contact our Client Services Department.

Telephone
Toll Free in the US: 1.866.468.3739

International: +1.801.930.6800

Phone Hours
Sunday 6PM EST -> Friday 2PM EST

Email
help@ibfx.com